Terms of Service
Last updated: 11/28/2025
Agreement to Terms
By accessing or using the Reli-Able Claim Solutions platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
Platform Services
Reli-Able Claim Solutions provides a platform that connects insurance carriers with qualified restoration contractors. We facilitate the relationship between parties but are not directly responsible for the execution of restoration work or insurance claim processing.
User Accounts
To access certain features, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
- Comply with all applicable laws and regulations
For Insurance Carriers
As an insurance carrier using our platform, you agree to:
- Provide accurate claims information and project details
- Pay agreed-upon fees for contractor services in a timely manner
- Communicate professionally with matched contractors
- Comply with all insurance industry regulations
For Restoration Contractors
As a restoration contractor using our platform, you agree to:
- Maintain valid licenses, insurance, and certifications
- Provide quality workmanship and professional services
- Adhere to agreed-upon timelines and pricing
- Follow all applicable building codes and safety regulations
- Maintain proper insurance coverage for all projects
Fees and Payment
Platform fees, subscription costs, and service charges will be clearly communicated before you commit to any transaction. All fees are non-refundable unless otherwise stated. We reserve the right to modify our fee structure with advance notice.
Prohibited Activities
You may not:
- Use the platform for any illegal or unauthorized purpose
- Attempt to circumvent the platform to avoid fees
- Harass, abuse, or harm other users
- Upload malicious code or interfere with platform operations
- Scrape, copy, or misuse platform content or data
- Impersonate another person or entity
Limitation of Liability
Reli-Able Claim Solutions acts as a facilitator and is not liable for disputes between carriers and contractors, quality of work performed, or any damages arising from use of the platform. Our total liability shall not exceed the amount paid by you for services in the past 12 months.
Termination
We reserve the right to suspend or terminate your account at any time for violations of these terms or for any other reason. You may terminate your account at any time by contacting us.
Changes to Terms
We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last updated" date.
Contact Information
For questions about these Terms of Service, please contact us at:
Email: contact@reliableclaim.com
Phone: (715) 574-8356
Address: 5404 Normandy St, Schofield, WI 54476, PO Box 317